Privacy Policy

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Introduction

At https://roofers.localsolutionsonline.com, also known as roofers (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. Our organization is committed to transparency and accountability in handling personal data, which is essential for building trust with our customers, partners, and stakeholders. This Privacy Policy outlines our practices concerning the collection, storage, access, and processing of personal data in compliance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more. By using our website, applications, services, or products, you acknowledge that you have read and understood this Privacy Policy.

Scope

This policy applies to all https://roofers.localsolutionsonline.com website, applications, services, and products. Our organization’s privacy practices apply regardless of your geographical location, and we strive to comply with the laws and regulations in each region where our users are based. It’s important to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.

Processing Activities

This policy governs interactions when you:

  • Use our applications and services as an authorized user, such as logging in, accessing data, or making transactions.
  • Visit our websites linked to this Privacy Statement, including any online platforms, portals, or pages.
  • Receive communications from us, including newsletters, emails, calls, or texts/SMS, which may include marketing materials, updates on our services, or notifications about changes to our policies.

Personal Data Collection

We collect various types of Personal Data including:

  • Account Information: This includes your name, email address, phone number, and other identifying information you provide when creating an account or logging in.
  • Payment Information: We may collect payment details such as credit card numbers, bank account numbers, or other financial information to process transactions.
  • Financial Information: Depending on the services we offer, we may collect financial data related to your transactions, such as transaction amounts, dates, and times.
  • Purchase Information: When you make a purchase or transaction with us, we collect details about the products or services purchased, including quantities and prices.
  • Mobile Device Identifiers: We may collect unique identifiers associated with your mobile device, such as IP addresses, device IDs, or UDIDs.
  • Location Data: Depending on the services we offer, we may collect location data to provide you with relevant information, such as weather updates, traffic alerts, or localized content.
  • Feedback: When you interact with our applications, services, or products, we may collect feedback, ratings, or reviews that help us improve our offerings.
  • Social Media Information: If you connect your social media accounts to our platform, we may collect data from those platforms, such as profile information, friend lists, or posting history.
  • Product Information: We may collect data about the products and services you use, including usage patterns, preferences, or ratings.

We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.

Cookies

We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:

  • Strictly Necessary: These cookies are essential for our applications, services, or products to function properly.
  • Preference: These cookies help us remember your preferences, such as language settings or font sizes.
  • Analytics: These cookies track your interactions with our platforms, allowing us to analyze usage patterns and improve our offerings.

Users can control non-essential cookies through our Cookie Manager. We do not use cookies to collect Personal Data or compromise user security.

Retention and Deletion

We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data in compliance with applicable laws and regulations.

Security Measures

We employ organizational safeguards and security measures to protect your Personal Data, including:

  • Encrypted communication: We use encryption protocols to secure data transmission between our systems and users.
  • Secure third-party processing: We engage reputable third-party processors that comply with industry standards for data protection and security.

Our organization is committed to ensuring the confidentiality, integrity, and availability of your Personal Data.

Children’s Privacy

We do not knowingly collect Personal Data from children under 18 years of age. If we become aware that a user is under the age of 18, we will take steps to delete their data in accordance with applicable laws and regulations.

Your Rights

Depending on your geographical location, you have rights related to:

  • Access: You have the right to access your Personal Data.
  • Rectification: You have the right to correct or update your Personal Data if it is inaccurate or incomplete.
  • Erasure: You have the right to request that we erase your Personal Data in certain circumstances.
  • Restriction: You have the right to restrict our processing of your Personal Data under certain conditions.
  • Portability: You have the right to receive your Personal Data in a structured, commonly used format and transmit it to another controller.
  • Objection: You have the right to object to our processing activities based on legitimate interests or profiling.
  • Non-discrimination: You have the right not to be discriminated against for exercising these rights.
  • Filing appeals/complaints: You have the right to file complaints with relevant regulatory authorities if you believe your rights have been violated.

Changes to this Policy

We may update or modify this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website, and we encourage users to regularly review this policy for any updates.